Safeguarding Concerns

At Verto Living, the safety and wellbeing of our residents is our highest priority.
If you are worried that someone living in our accommodation is at risk of harm, abuse, neglect, exploitation, or is experiencing a crisis, please let us know as soon as possible.

You do not need proof — sharing a concern early helps us act quickly to keep people safe.

What counts as a safeguarding concern?

You can report to us if you believe a resident may be experiencing:

• Domestic abuse

• Physical, emotional, sexual or financial abuse

• Neglect or self-neglect

• Mental health crisis

• Exploitation, coercion or control

• Substance misuse concerns

• Risk from someone else in the community or property

• Any behaviour or situation that puts them, or others, at risk

If you’re unsure, report it anyway. Our safeguarding team will review the information and take appropriate action.

How to report a concern

You can submit a safeguarding concern using the form below.
Your report will go directly to our Safeguarding & Services Manager for review.

Please include as much detail as you can, such as:

• Who the concern is about

• What you have seen, heard or been told

• When and where it happened

• Any immediate risks

• Your contact details (if you are comfortable sharing them)

All concerns are treated confidentially and handled in line with our safeguarding procedures.

To contact the safeguarding team directly, please call the office number and ask to speak to safeguarding.