Stories of Change

At Verto Living, we believe the most powerful way to understand the difference we make is to hear directly from the people we support. These real stories, shared with permission, highlight the journeys our residents have taken — the challenges they’ve faced, the progress they’ve made, and the new opportunities they’ve embraced. Every experience is unique, but all show the importance of safe housing, personalised support, and believing that change is possible.

Real stories from real people

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Real stories from real people 〰️

A blurred image of a woman with long hair, wearing a sleeveless top.

I moved into Verto Living in Dec 2024, on my arrival my self esteem was very low and didn’t feel I had any direction. However, today I know where I want to be. I’ve been provided my own self-contained flat to move into, my self esteem is now 100%. The support I’ve been given by Verto Living has been outstanding and would not of got here today without it. Also the people that have been placed in the house have also made me feel confident again. Thank you Verto Living.

- Kirsty (resident)

Blurry image of a woman with shoulder-length brown hair, wearing a white sleeveless top.

"Since I have been with Verto Living I have engaged with CGL and completed all of the courses and now live a clean free life. I wouldn’t be where I am today if it wasn’t for Verto Living and all the support I have received. Without the support I don’t know where I would be today. I now also have contact with my children and grandchildren. Thank you Verto Living, to believe in myself and to move forward in my life.

- Lorna (resident)

Blurry photo of a woman with long hair and glasses smiling.

I moved into a Verto Living property in April 2025, I was exploited for financial gain previously. Since moving in I have had constant intense therapy and supported everyday! My alcohol addiction has slowly petered out and I am more understanding due to the guidance of Kyla (Michaela). She is there for me in any situation to guide me towards learning basic cooking skills so now I am able to cook and contribute to the house. I have learnt basic cleaning and hygiene. The support I get from my support network is second to none! I have made small steps, in general I am much happier and able to do mad more than before. Kyla also makes sure my medication is sorted each week and reminds me to take them. She encourages me to go out but always keep in touch or feel I can ask for help at any time.

— Kirsty (resident)

A blurred photo of a woman with long brown hair.

I came to Verto Living in April 2024 fleeing domestic violence. The staff were the only way I was able to live. The staff make sure you have the tools to make sure the transition is as calm and supported as possible. I struggled with emotions, and with Kyla’s (Michaela) help, I’m slowly curbing this issue. We are supported in every way now and I have made small steps of progress which I am so grateful for. I am still working towards my goals but I couldn’t get there without the Verto Staff. Kyla supports doctor’s & hospital appointments. She encourages us to walk & exercise, she’s always looking for things or places for us to go or do. There isn’t anything we can’t ask for. Her advice is professional and tailored. Kyla has been for me amazing, given me the strength and the tools to live a normal life one day. Emotionally everyday is different for me, Kyla and the Verto Staff go above and beyond to make sure everyone is ok and has what they need. I unfortunately have a long way to go but Verto Staff haven’t given up once. They support no matter

- Dawn (resident)

At Verto Living, every journey is unique. Whether you’ve taken your first step towards independence, achieved a personal goal, or overcome a difficult chapter — your story deserves to be celebrated.

We believe in highlighting real stories of change, hope, and progress from the people who make Verto what it is. Sharing your story helps others see that recovery, stability, and success are possible — no matter where you start.

💬 What kind of stories can be shared?

You might want to tell us about:

  • How you’ve grown or changed since joining Verto

  • A goal you’ve achieved (big or small)

  • A challenge you’ve overcome

  • Someone or something that made a difference in your journey

  • How living at Verto helped you move towards independence

📝 How it works

  1. Fill out the short form below — tell us about your journey in your own words.

  2. You can share as much or as little as you like — and upload a photo if you’re happy to.

  3. With your permission, your story may be featured on our website, social media, or in our newsletters to inspire others.

Submit your Story of Change